Agreement

Prestige/Boxcars LLC. Luxury Transportation offers World Class Services, its subsidiaries, and its affiliates:

Shall not be held responsible for late arrival caused by (but not limited to) acts of nature, traffic delays, breakdown, incorrect pickup and drop-off information, and any situation beyond our control.

Reserves the right to terminate services without notice, prior to the scheduled pick-up time, in the event that weather would provide unsafe road conditions for the vehicle to be able to safely transport passengers. In the event of unsafe road conditions, Prestige/Boxcars LLC. Luxury Transportation will make every effort to provide a replacement vehicle with similar seating capacity for the service.

Reserves the right to subcontract services out to other licensed and insured ground transportation providers without notice to the client.

Is not responsible for items left in the vehicle.

By receipt of this confirmation, your acceptance of these terms and conditions is bound. As the booking party, you agree to be responsible for all charges associated with this service, regardless of if you are on board of the vehicle. You also agree to have all standard charges, additional fees, and damages charged to the card on file.

Deposit, Payment, and Cancellation Policy:

The payment and cancellation policies below may differ for services exceeding $500, special event dates, special occasions, and holidays. Your confirmation will be noted with additional terms if necessary. DEPOSITS: All deposits paid to Prestige/Boxcars LLC. are non-refundable. Deposits are taken dependent on the type of service, payment method, and total amount to be billed for services. If a reservation requires a deposit, the service is not considered confirmed until the deposit has been paid. Your confirmation will be noted with your deposit schedule.

LATE CANCELLATIONS: Late cancellations are considered any cancellation made after the allotted cancellation period. Full charges will be billed in the event of late cancellations. If no cancellation was made, and the chauffeur is on location, the vehicle will wait up to 30 minutes without contact before being considered a late cancellation. If the chauffeur or dispatch team is unable to make, contact with the passenger within 30 minutes of the scheduled pick-up time (without prior arrangements) the vehicle will be released, and full charges will be due.

WAIT TIME: Wait time is billed for any wait time after the scheduled pick-up time in 15-minute increments at the vehicle’s standard hourly rate. Wait time shall not apply to hourly services as hourly billing commences at the scheduled pick-up time. Wait time for commercial airport pick-ups commences 30 minutes after gate arrival for domestic flights and 1-hour for international flights.

HOURLY SERVICES: Hourly services are billed from the scheduled pick-up time until the final drop off time, or the vehicles minimum number of hours, whichever is greater. Hourly services will be billed in full for the total number of hours reserved regardless of usage. Hourly services that start or end outside of the home operating area will be charged garage-to-garage.

Damage Policy:

By receipt of this confirmation, you agree to be liable for any damages you (the client) or any passengers make to any vehicle during the charter. To include but not limited to smoking in the vehicles, vomiting in vehicle excessive spills/messes, burns, tears, broken glass ware, etc.
In the event of damages, you agree to pay the following charges associated with such damages:

Alcohol, Intoxication, and Behavior Policy:

In the event any passengers do not follow the below policies, services may be terminated immediately without notice. Dependent on the severity of the infraction, passengers may be dropped off at the nearest safe location or police station. If the chauffeur feels that the action of any passenger is an immediate threat to the safety of any person or property, the chauffeur will call the police for assistance. Terminated services are billable in full and no refund will be made.

MINORS: Alcohol will not be provided and will not be allowed in a vehicle where minors are riding, even if certain passengers are over the age of 21.

INTOXICATION: Prestige/Boxcars LLC. Luxury Transportation is committed to providing a safe and enjoyable experience during every occasion, including ones where passengers may consume alcohol. To ensure the safety of all passengers, the chauffeur, and property, passengers will not be permitted to enter the vehicle, or will be asked to exit the vehicle, in the event they have become overly intoxicated to the point of being belligerent, sick, or unable to walk by themselves. This decision will be made at the discretion of the chauffeur on duty and management.

BEHAVIOR: For the safety of all passengers, the chauffeur, and the vehicle the following behaviors are not permitted while in the vehicle. · Smoking of any kind (to include e-cigarettes and vape options) · Standing while the vehicle is in motion. · Putting body parts or foreign objects out any windows or sunroofs. · Aggressive behavior (including, but not limited to: yelling, excessive arguments, fighting, threatening, etc.) · Throwing items. · Being destructive towards property or the vehicle itself. · Creating excessive messes and spills. · Obstructing the chauffeur’s ability to drive safely. · Any actions that break a local, state, or federal law. Company is not liable in the event of mechanical breakdown while on charter and will only be responsible for making up lost time at a mutually agreed date. It is understood and agreed that the Provider will have no liability to the Client or any other party for any loss or damage (whether direct, indirect, or consequential) which may arise from the provision of the services. The client assumes full financial liability for any damage to the limousine, Rolls Royce, or Coach Bus, caused during the duration of the rental by them or any members of their party. Bringing animals on board must be approved prior to reservation. Animals must weigh 50 lbs or less. Animals that are approved are subject to a $35 fee. This is an entrance fee and does not cover fees related to additional cleaning, or damage which may be caused by the animal. Any damage or additional cleaning required will be assessed after the conclusion of the reservation and will be added to your bill when your reservation is closed.

You agree to receive informational messages (appointment reminders, account notifications, etc.) from Prestige/Boxcars LLC. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at info@prestigeworldwidetransportation.com. You can opt out at any time by replying STOP